Terms of service

Terms of Service

Welcome to this website (hereinafter referred to as "we" or "this website"). By using our services, you agree to abide by the following terms of service. Please read these terms carefully before purchasing. If you do not agree to these terms of service, please do not use our services.

1. Definitions

Products: refers to the clothing products we sell on the website.

User: refers to any individual or legal person who accesses and uses the services of this website.

Order: refers to the purchase request submitted by the user through our website, including product information, payment information and shipping address.

Service: refers to the sale of goods, customer support and other related services we provide through the website.

2. User Qualifications

Users must be at least 18 years old and have full civil capacity to legally order goods. If the user is under 18 years old, he or she must use the services of this website with the consent of the guardian.

3. Product Information and Pricing

We are committed to providing accurate product descriptions, pricing, and inventory information, but due to technical reasons, product information and prices may change. All product prices are in Euros or US dollars, whichever is the currency displayed at checkout.

We reserve the right to change product prices, product availability and promotion policies at any time.

4. Order Confirmation and Payment

After the user submits the order, the system will automatically confirm the order receipt, but it does not mean that the order has been successfully processed. The order will not be processed until the payment is confirmed. We accept the following payment methods: credit card, debit card, PayPal and other payment methods listed on our website.

When paying, the user agrees to provide accurate and complete payment information and ensure that there are sufficient funds in the payment account to pay the order.

5. Delivery and Shipping

Shipping area: We currently only provide delivery services to EU member states and other European and American regions. The specific regions can be viewed at checkout.

Delivery time: The delivery time is determined by the shipping method and delivery address you choose. Generally, the delivery time is 20-30 working days after the order is confirmed (depending on the region).

Shipping cost: The shipping cost will be calculated at checkout and determined based on the order weight and destination.

We are not responsible for any delays caused by force majeure (such as natural disasters, traffic disruptions, customs issues, etc.).

6. Return and Exchange Policy

We hope you are satisfied with your purchase. If you are dissatisfied or need to return or exchange the product, please follow the return policy below:

Return period: You have 14 days from the date you received the product to return or exchange the product.

Return conditions: The product should be unused, unworn and the tags should not be removed. You need to provide proof of purchase and return application.

Return costs: If the return is due to quality problems or wrong delivery, we will bear the return costs. In other cases (such as if you change your mind), the return costs are borne by the user.

Refund: After the return product is confirmed by us, we will refund the payment method you used when you paid.

7. Data protection and privacy

We respect and protect the privacy of users, and all personal data will be processed strictly in accordance with the EU GDPR (General Data Protection Regulation).

Data collection: We collect your personal data (such as name, address, email and payment information) for processing orders, providing customer support and optimizing website experience.

Data storage: All personal data will be securely stored on our servers, and we will take appropriate technical and organizational measures to protect the data from unauthorized access or disclosure.

Data Use: We only use your data to complete transactions, fulfill contracts or provide related services. If we need to use your personal data for other purposes, we will obtain your explicit consent before using it.

Data Retention: We only retain your personal data for the period necessary to provide the service. After this period, we will delete or anonymize the data.

If you wish to access, correct or delete your personal data, or have any privacy questions, please contact our customer support.

8. User Responsibilities

When using this website, users should comply with applicable laws and guarantee the following:

Do not engage in any illegal transactions or behaviors;

Provide accurate, true and complete personal information;

Do not interfere with or hinder the normal operation of this website;

Do not spread viruses, malware or any form of attack through this website.

9. Intellectual Property

All content on this website, including but not limited to text, pictures, graphics, logos, videos, audio and software, are our property or legally authorized and protected by copyright law. Users may not copy, modify, disseminate, display, publish or otherwise use these contents without authorization.

10. Limitation of Liability

We will do our best to ensure the accuracy of the website content and the quality of the goods. However, this website does not assume any responsibility for the following situations:

Losses caused by user's wrong operation, accidents or force majeure;

Order delays or failures due to network problems, system failures or technical problems;

Any losses caused by users' failure to comply with these Terms of Service.

Our liability is limited to the amount you paid for the goods.

11. Applicable Law and Dispute Resolution

These Terms of Service are subject to EU law. Any disputes arising from the use of this website should first be resolved through friendly negotiations. If the negotiations fail, the dispute shall be submitted to the jurisdiction of the court where the user is located.

12. Modification and Update

We reserve the right to modify, update or change these Terms of Service at any time. The modified terms will take effect immediately after publication. Users' continued use of this website constitutes their agreement to abide by the updated terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]